Terms of Use

1. What Pulogo is

Pulogo is an app that turns what you save on your phone into things you do. You send a Reel, a TikTok, a screenshot or a link through the Share menu or paste it into the App; the App reads what it can on the iPhone itself (title, category, screenshot text); and every day it shows a few cards for you to decide: Do, Keep or Let go. What you decide to do goes to the To do list, and the weekly recap counts what got done.

Catch-up brings the screenshots sitting in your camera roll and your old Instagram and TikTok saves into triage, in daily doses, and Clear roll removes from your camera roll the screenshots you've already decided on.

Some features are free and others require Pulogo Pro (section 5). What each plan includes is shown in the App before purchase and may change as the product evolves. We will not remove a feature you've already paid for in the middle of a billing period without offering a fair alternative or a refund where the law requires it.

Before launch, Pulogo may be available as a test version through TestFlight. Test versions may have bugs and change without notice, and Apple's TestFlight terms also apply to them.

We may update, improve, change or discontinue parts of the Service. If we discontinue the App entirely, we will give reasonable advance notice and stop renewing subscriptions.

2. What you save remains yours

This is Pulogo's rule: nothing you've saved is deleted, hidden or altered without an explicit action from you.

• Let go archives the save in Let go, where it comes back whenever you want. Let go deletes nothing.
• Delete permanently only exists in Settings → Let go, and asks for confirmation.
• The App does not delete anything because of age, a quota or because a subscription ended.
• Clear roll only removes from your camera roll screenshots you've already decided on and that already have a light copy in Pulogo, and iOS asks for your confirmation first. Removing a screenshot from your camera roll does not delete the save.
• The Instagram and TikTok import only reads the export file. Pulogo does not touch your account on those platforms or the original file.

What you save stays on your iPhone, not on a Pulogo server, and we do not have a copy. If you delete the App or lose your device without an iPhone backup, that data is lost, and we cannot recover it. We recommend keeping iPhone backup turned on.

3. How the App works on your iPhone

Processing runs on the device and depends on Apple features and on whoever publishes the links. That's why we cannot guarantee that every result is accurate:

• Text read from a screenshot may contain errors, and the chosen category may not be the right one.
• A link preview depends on the source site. Posts that are private, deleted or that the site won't let be read may end up with only the address or a notice; the save stays in Pulogo regardless.
• The daily background check for new screenshots happens when iOS allows it. The App does not promise a time.
• The import depends on the format of the export file that Instagram and TikTok provide, which changes from time to time. If a file can't be read, the App tells you; nothing is dropped silently.

Each item shows the stage it's in and ends up ready or with the reason it failed. If something doesn't work as described here, write to hello@pulogo.app.

4. Who can use it

You must be at least 13 years old to use Pulogo. If the law where you live requires an older age to accept these Terms (for example, 18 in Brazil for a fully valid contract, including a purchase), you may only use Pulogo with the authorization of a parent or legal guardian, who accepts these Terms on your behalf.

Today the App has no account or login: Pulogo works with what's on your iPhone, and purchases are tied to your Apple ID.

5. Free and Pulogo Pro

What's free

Saving through the Share menu or the App's field, screenshots taken after you installed Pulogo, unlimited daily triage, Do, To do, the recap, Clear roll for screenshots that are in Pulogo, and a sample of 20 items from the camera roll backlog and the import.

What's Pro

The past: the library backlog (screenshots from before installation) and the full import of old Instagram and TikTok saves, plus Marathon across all of it.

Plans

Pulogo Pro is sold as a monthly or annual subscription, with automatic renewal, or as a lifetime purchase, with no renewal. The price, billing period and what's included are shown on the purchase screen and in the App Store confirmation before payment, in your local currency and with the taxes Apple collects. Prices vary by country.

Automatic renewal

Monthly and annual subscriptions renew automatically for the same period, at the current price, and your Apple ID is charged within the 24 hours before the end of each period, unless you turn off automatic renewal at least 24 hours before the end of the current period.

How to cancel

Cancel in iOS Settings → [your name] → Subscriptions → Pulogo, or at any time in the App Store. Cancellation takes effect at the end of the period already paid; you keep Pro until then. Deleting the App does not cancel the subscription.

Lifetime

The lifetime purchase is paid once and gives access to Pro with no renewal, for as long as Pulogo is offered on the App Store, on your Apple ID and through Family Sharing where Apple allows it.

Payment

Apple is the seller and processes all payments. We never see your card or payment details. Apple's Media Services Terms and Conditions also apply to your purchase.

Price changes

If we change the price of a subscription, Apple will notify you in advance, according to its rules and the law of your country. Where consent is required, the new price only applies if you accept it; otherwise, the subscription ends at the end of the current period.

When Pro ends

Nothing is locked. What has already come into Pulogo, including the free sample and everything imported during Pro, stays open and can be triaged, with or without a subscription. Only the backlog that hadn't come in yet waits.

6. Refunds

Because Apple sells and bills all purchases, refunds are decided by Apple, under its policies. You can request one at reportaproblem.apple.com or in the App Store, in your purchase history. We cannot issue refunds for App Store purchases directly, but we'll help: write to hello@pulogo.app.

This does not limit any right of withdrawal or refund that your country's consumer law guarantees (see section 18 and our Refund Policy).

7. Acceptable use

Pulogo is for personal use. You agree not to:

• use the Service for anything illegal, including storing or distributing content you don't have the right to have;
• use Pulogo to copy, republish or resell third-party content you saved;
• copy, modify, reverse engineer, decompile or attempt to extract the App's source code, except where the law expressly permits it;
• bypass or tamper with purchase verification, or exploit flaws to obtain Pro features;
• access the Site with bots or automated means in a way that overloads it;
• use the Pulogo name or other elements of our brand in a way that suggests we endorse you, without written permission.

8. License and intellectual property

We grant you a personal, non-exclusive, non-transferable and revocable license to use the App on Apple devices you own or control, as permitted by these Terms and by the Usage Rules in Apple's Media Services Terms and Conditions (the App may also be used by other accounts in your Family Sharing group, when enabled).

The App, the Site and all their designs, text, illustrations, software and trademarks belong to HayatoLab Tecnologia LTDA or its licensors and are protected by intellectual property laws. These Terms do not transfer any ownership of them to you.

What you save and create in the App (notes, lists, collections, decisions) remains yours and stays on your device; we receive no license to it. The posts, videos, recipes and pages you save still belong to whoever published them.

If you send us suggestions or feedback, we may use them freely without owing you anything.

If you believe something in the Service infringes your copyright, write to hello@pulogo.app identifying the work, where it appears, your contact details and a statement that you are the owner or are authorized to act on the owner's behalf.

9. Third-party services and content

The Service depends on Apple (App Store, payments, Photos, notifications, text recognition and link previews) and on the providers listed in the Privacy Policy. Their terms apply to your use of their services, and we are not responsible for services we don't control.

Pulogo is not affiliated with, sponsored by or endorsed by Instagram, Meta, TikTok, ByteDance or YouTube. These platforms' names appear only to explain where your saves come from.

The content of your saves (recipes, places, tips, prices, opening hours) belongs to third parties. We do not verify whether it is correct, up to date or safe; check it before acting on it.

10. Apple App Store specific terms

The following applies because you obtained the App from Apple's App Store:

• These Terms are between you and Pulogo, not Apple. Pulogo, not Apple, is solely responsible for the App and its content.
• Your license is limited to using the App on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
• Apple has no obligation whatsoever to provide maintenance or support for the App. Support questions go to hello@pulogo.app.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the App's purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are Pulogo's responsibility, to the extent they cannot be disclaimed.
• Pulogo, not Apple, is responsible for addressing any claims by you or third parties relating to the App or your possession and use of it, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the App or your possession and use of it infringes their intellectual property rights, Pulogo, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.
• You represent that you are not located in a country subject to a United States Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any United States Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple has the right to enforce them against you as a third-party beneficiary.

11. Warranties

We work to keep Pulogo reliable and will fix defects we become aware of within a reasonable time. Beyond that, and to the extent the law of your country allows, the Service is provided “as is” and “as available”, and we do not promise that it will work without interruptions or errors, or that it will produce any specific result.

Nothing in this section excludes the legal guarantees that consumer law gives you and that cannot be excluded by contract, such as the guarantees of Brazil's Consumer Protection Code (CDC), the conformity guarantee for digital content in the European Union, or the statutory rights under the Consumer Rights Act 2015 in the United Kingdom.

12. Limitation of liability

To the extent permitted by the law that applies to you, Pulogo is not liable for indirect losses, such as lost profits or lost opportunities, or for the loss of data stored only on your device (section 2), and our total liability for any claim related to the Service is limited to the amount you paid for the Service in the 12 months before the claim (or R$ 100 / US$ 20 if you paid nothing).

These limits do not apply to liability that cannot be limited under applicable law, including death or personal injury caused by negligence, fraud or willful misconduct, and defects governed by consumer protection laws that do not allow this kind of limit, such as Brazil's Consumer Protection Code (CDC).

13. Termination

You can stop using the Service whenever you want by deleting the App. If you have a subscription, also cancel it in your Apple ID settings.

Because the App has no account, there is no account to suspend. If we discontinue Pulogo, we will give reasonable advance notice, stop renewing subscriptions, and what's already on your iPhone will stay there as long as the App is installed.

Clauses that by their nature should continue to apply (such as intellectual property, liability and governing law) survive termination.

14. Changes to these Terms

We may update these Terms when the Service or the law changes. The date at the top shows the latest version. For material changes that affect your rights, we will notify you in the App at least 15 days before they take effect, unless the change needs to apply sooner for legal or security reasons. If you don't agree, you can stop using the Service and cancel your subscription before the change takes effect; continuing to use it after that means you accept the new Terms.

15. Governing law and dispute resolution

These Terms are governed by the laws of the Federative Republic of Brazil. If you are a consumer living in another country, you also keep the protection of the mandatory rules of the consumer law of your country of residence and may bring a claim in the courts where you live, if that law gives you that right.

There is no mandatory arbitration or class action waiver in these Terms. Before going to court, talk to us at hello@pulogo.app: most problems are solved quickly by email, and we reply within 10 business days.

16. General provisions

• Entire agreement: these Terms, the Privacy Policy and the conditions shown at the time of a purchase form the entire agreement between you and us about the Service.
• Severability: if a court finds any part of these Terms invalid, the rest remains in effect.
• No waiver: if we don't enforce a right right away, we are not waiving it.
• Assignment: we may transfer these Terms to a company that takes over the Service, as long as your rights are not reduced.
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control, such as outages at Apple, at the platforms links come from or at our suppliers, natural disasters or government acts.
• Languages: these Terms are available in several languages. They are drafted in Portuguese; if the versions differ, the Portuguese version prevails, unless your local law requires the version in your language to prevail.

17. Contact

HayatoLab Tecnologia LTDA · CNPJ 48.551.929/0001-35 (Pulogo), Brazil.

Registered office: Alameda Rio Negro, 503, Sala 2020, Alphaville Centro Industrial e Empresarial, Barueri, SP, CEP 06454-000, Brazil

Support and legal notices: hello@pulogo.app

Privacy requests: privacy@pulogo.app

Website: pulogo.app

18. Consumer rights by country

Pulogo will be sold in App Store storefronts in several countries. The rules above apply everywhere, subject to the local rights below. If your country isn't on the list, you keep all the rights your local law guarantees.